🚫 防詐騙宣導｜Fraud Prevention Notice

親愛的顧客您好：
感謝您支持 GozPet 菓菓子 🧸 為維護您的交易安全，請務必留意以下事項👇

Dear valued customer,
Thank you for supporting GozPet 🧸 Please read this notice to keep your transactions safe 👇

【重要提醒｜Important Reminder】

GozPet 菓菓子 不會以任何名義或理由 透過簡訊、電話或電子郵件：

• 索取您的 金融帳戶或信用卡資料
• 要求您前往銀行臨櫃、操作 ATM／網路銀行
• 提供不明連結、要求下載應用程式或填寫可疑表單

如您接獲可疑電話或訊息，請保持警覺，切勿依照對方指示進行任何操作。若有疑慮，請立即：

• 💬 點擊官網右下角對話框與客服聯繫
• 📞 撥打 警政署 165 反詐騙專線 進行確認

GozPet will never contact you by phone, SMS, or email to:

• Request your bank or credit card information
• Ask you to use a bank counter, ATM, or online banking
• Send suspicious links or ask you to install unknown apps/forms

If you receive a suspicious call or message, stay alert and do not follow any instructions. If in doubt:

• 💬 Click the chat box at the bottom right of our website to reach customer service
• 📞 Call the 165 Anti-Fraud Hotline for verification

【請提高警覺｜Stay Alert】

若您接到開頭為「+」、「+2」或「+886」的不明來電，請特別留意，這可能是海外或假冒號碼的詐騙電話。常見話術包含「重複下單」或「誤設分期付款」，再要求您操作 ATM／網銀。

請記得： 您的訂單紀錄皆可於官網帳號後台查詢，我們不會以非正式管道要求您提供敏感資料或主動退款。

If you receive calls starting with “+”, “+2”, or “+886”, be cautious — these may be spoofed or overseas scam calls. Common tactics claim “duplicate orders” or “installment errors” to push you to use an ATM/online banking.

Please remember: Your order details are available in your GozPet account. We will not request sensitive data or initiate refunds through unofficial channels.

【資訊安全小叮嚀｜Security Tips】

• 定期更換密碼並提升強度（大小寫＋數字混合）
• 避免於公共電腦或公共 Wi-Fi 登入帳號
• 不點擊不明連結、不接受陌生好友邀請

• Update passwords regularly (mix uppercase, lowercase, numbers)
• Avoid logging in on public computers or Wi-Fi
• Do not click suspicious links or accept unknown friend requests

GozPet 菓菓子關心您 💕 我們希望每一份購物都能安全又溫暖。

GozPet cares about your safety 💕 We’re committed to making every shopping experience safe and comforting.

💬 聯繫客服｜Contact Us：點擊官網右下角對話框
📧 客服信箱｜Email：gozpet0214@gmail.com
🔗 165全民防詐網｜https://165.npa.gov.tw/#/